Your Most Frequently Asked Questions About the DOW Window Cleaning Robot: Answered

If you're considering investing in a window cleaning robot or have recently purchased the DOW Window Cleaning Robot, you might have a few questions about how it works and what to expect. In this blog, we'll address the most common questions we've received, helping you understand its capabilities and how to get the best results.


1. What happens if it malfunctions and falls? What all gets broken in a fall?

The DOW Window Cleaning Robot is equipped with a strong safety cord to prevent it from falling during use. In the rare case that the robot malfunctions and detaches from the glass, the safety cord will catch it before it hits the ground, protecting it from damage. Always ensure that the safety rope is securely attached to avoid any risks.


2. How long is the cord?

The power cord for the DOW Window Cleaning Robot is approximately 14 feet (4 meters) long, giving it enough reach to cover large windows. Additionally, it comes with a 14-foot (4-meter) safety cord for added security during operation, ensuring both convenience and safety while the robot is in use.


3. Will it clean mirrors?

Yes, the DOW Window Cleaning Robot works efficiently on flat glass surfaces, including mirrors. Whether it's removing dust, dirt, or streaks, it ensures a spotless and streak-free finish, making your mirrors look as clean and clear as your windows.


4. Does it work on external windows?

Absolutely! The DOW Window Cleaning Robot is built to handle external windows as well. It can easily tackle outdoor cleaning, removing dust, grime, and water stains from exterior windows. Its suction technology ensures it stays securely in place even on outdoor surfaces.


5. How do you reach high windows?

Cleaning high windows is effortless with the DOW Window Cleaning Robot. Simply attach the robot to the glass and let it do the work. Its strong suction and safety cord ensure that it stays securely attached while cleaning. You can operate the robot using the remote control or mobile app, allowing you to clean high windows without needing to physically reach them.


6. Will the cord's weight drag on the machine?

No, the weight of the cord won’t interfere with the robot's performance. The robot’s powerful suction ensures that it stays securely attached to the glass even when the cord is hanging. The cord is lightweight and is designed to allow the robot to move freely without being dragged down.


7. How does it stay on the glass?

The DOW Window Cleaning Robot uses advanced vacuum suction technology to adhere to glass surfaces. The suction power ensures that the robot stays firmly attached to the window throughout the cleaning process. In addition, its intelligent navigation system ensures it moves smoothly across the window without losing grip.


8. What happens if the power supply is cut while the robot is in use?

If the power supply is interrupted, the DOW Window Cleaning Robot has a backup battery that lasts for about 40 minutes. This ensures the robot can either finish the cleaning task or be safely retrieved, providing you with peace of mind even during a power outage.


In Conclusion

The DOW Window Cleaning Robot is a versatile, safe, and efficient solution for both indoor and outdoor window cleaning. Whether you’re cleaning mirrors, high windows, or external glass, this robot offers an easy and hands-free experience. With powerful suction, intelligent navigation, and thoughtful safety features like the backup battery and safety cord, the DOW Window Cleaning Robot is designed to take the hassle out of window cleaning.

If you have any other questions or need further assistance, feel free to reach out to us! We're here to help you get the most out of your cleaning robot.

Back to blog